Privacy Policy
Last Updated: February 21, 2025
IACTA, LLC. ("IACTA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Greenlights uptime monitoring service (the "Service"). By accessing or using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your email address.
- Website Information: You provide us with the URLs of the websites you want to monitor.
- Monitoring Preferences: We collect your preferences for check frequency and notification settings.
- Billing Information: We use Stripe, a third-party payment processor, to handle payments. We do not store your full credit card details. We may store your subscription status, billing cycle dates, Stripe Customer ID, the last four digits of your card, card brand, and billing address.
- Usage Data: We automatically collect information about your use of the Service, including your IP address, browser type, operating system, pages visited, date and time of visits, referring website, and actions taken within the Service.
- Monitoring Data: We collect data from the websites you monitor, including HTTP status codes, response times, and the following response headers: Content-Type, Content-Length, Date, Server, X-Powered-By, and Cache-Control. We also collect and may store error messages. We may also store SSL certificate information. We do not collect cookies from monitored websites.
- Cookies and Similar Technologies: We and our third-party partners use cookies and similar technologies for the following purposes:
- Necessary cookies for user authentication and session management. These cookies are essential for the website to function and cannot be disabled in our systems.
- Performance/analytics cookies to track website usage and improve our service. This data is anonymized. You can opt out of Google Analytics tracking by using Google's opt-out browser add-on or through our cookie consent banner.
- Cookies for fraud prevention and payment session management.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain the Service, including monitoring your websites and sending you notifications.
- To process payments and manage your subscription (if applicable).
- To communicate with you about your account, updates to the Service, and other important information.
- To improve and personalize the Service, including developing new features and analyzing usage patterns.
- To respond to your inquiries and provide customer support.
- To detect, prevent, and address technical issues and security vulnerabilities.
- To comply with legal obligations.
3. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We share information with third-party service providers who assist us in providing the Service, including but not limited to: website analytics, payment processing, user authentication, transactional email, hosting and serverless functions. These providers are contractually obligated to protect your information and only use it to provide services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order, or government investigation).
- Business Transfers: If IACTA, LLC. is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may share with third parties with your consent.
4. Data Retention
We retain your personal information for as long as your account is active and as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete your personal information upon your request, subject to any legal requirements to retain certain data. We will retain de-personalized or aggregated data indefinitely.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal requirements to retain data).
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at contact@greenlights.cc. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
6. Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to:
- Data encryption in transit and at rest.
- Regular security assessments.
- Access controls to limit access to your personal information.
- Secure development practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your data will be primarily stored and processed in the United States and Japan. If you are located outside these countries and choose to provide information to us, please note that we transfer the data, including personal information, to these countries and process it there. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including, where required, implementing standard contractual clauses approved by the European Commission or other appropriate safeguards.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
IACTA, LLC.
Tenjincho 7-11, Shinjuku-Ku
Tokyo, Japan